white textile in close up photography

“Kaorii – Elegance. Exclusivity. You.”

white textile in close up photography

Shipping and Delivery

Payment

Return and Refund

  • Orders are Dispatched within 1–2 working days

  • We avail services from credible shipping partners

  • Delivery timelines may vary depending on your pincode and the products selected.

  • Cash on Delivery is not available for any product

  • Once your order is dispatched, you will receive a tracking link via WhatsApp, or Email.

At Kaorii, each piece of jewelry goes through a rigorous two-step quality check process — first by our global suppliers, and then again by the Kaorii quality team before dispatch. This ensures that only flawless, high-quality pieces reach our customers.

As a result, we follow a strict No Return & No Refund policy.
We do not accept returns or process monetary refunds once an order has been delivered.

Replacement Policy

In the rare event that a defective or damaged product is received, we offer a replacement option in the form of store credit.

  • A credit equivalent to the value of the purchased item will be created in your Kaorii customer account.

  • This credit can be used for future purchases within 3 months from the date of issue.

  • Physical returns of the product may be requested for quality verification in specific cases.

Please note:

  • Cash refunds or bank reversals will not be issued.

  • Products must be reported for replacement within 48 hours of delivery, along with clear photos and order details.

At Kaorii, we ensure a smooth, secure, and trustworthy payment experience for all our customers.

Accepted Payment Methods

We accept a wide range of payment options to make your shopping experience convenient:

  • 💳 Credit & Debit Cards – Visa, Mastercard, RuPay, Maestro

  • 🏦 Net Banking – All major Indian banks

  • 📲 UPI Payments – Google Pay, PhonePe, Paytm, and others

Secure Payment Gateway – Razorpay

All online transactions on our website are processed through Razorpay, one of India’s most trusted and widely used payment gateways.

Razorpay is PCI DSS (Payment Card Industry Data Security Standard) Level 1 compliant, which is the highest level of security for online transactions. This ensures that all sensitive payment data is handled with world-class security standards.

Grievances

For any issues pertaining to Orders, Delivery or Customer Service, please contact us at Kaoriivibe@gmail.com

Response Time: Within 48 working hours
Resolution Timeline: Within 7 working days